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At the September 2015 meeting of Editors Canada’s Toronto branch, David Gargaro spoke with editors about basic email rules and etiquette, tone and professional image, smartphones and emails, multiple recipients, how to reply to email, and how to write to team members, superiors, and clients.
About David Gargaro—David is a consulting editor with more than 20 years of experience in providing writing and editing services, solutions, and support. He has worked with clients and on projects in a wide range of industries, and he has learned to write and edit for different markets and audiences. He is also an instructor with Sola Rosa Tech, the publisher of Effective E-mails and Terrific Technical Memos.